Delivery & Shipping Policy
We know you are busting to get out there in the waves so we pride ourselves on providing you with the best personal, expert and friendly service on our online shop! We are here for you 7 days a week if you would like to chat over the phone or email.
We want to make sure you receive your purchase quickly, we offer a number of delivery options that are good for you and good for the environment!
Click and Collect
Contactless click and collect available during business hours from our three locations; Bondi, Maroubra and Byron Bay. Please check that the product you require is available to pick up in your location. Click and collect time frames are shown on each product.
Free Local Delivery
If you live within 10 km of our Bondi, Maroubra or Byron stores we offer free local delivery. Please once again check that the product is available from your location.
All orders will be dispatched within 24-48hours. Orders made on public holidays or weekends will be dispatched the following business day. Please allow 2-3 days for delivery to most postcodes within Australia. Remote regional postcodes may take up to 5-10 working days.
All parcels are sent via SENDLE (Australia's first carbon neutral delivery service), you will receive an email notification once your purchase has been shipped. You will also receive tracking information.
Shipping costs are calculated on checkout.
At the moment we only offer local delivery or click and collect for surfboard purchases.
Please contact us if you live internationally and would like to purchase something from our online store.
PackagingParcels are packaged in Hero Packaging, which are compostable and made from plant-based materials. They look and feel like plastic and are just as sturdy as plastic satchels. To read more about Hero Packaging click here.